## The Log Spend window says I need a campaign

Spend is always logged against a campaign. If you see "You need at least one campaign before logging spend.", click **Create Campaign First**, save the campaign, then log your spend.

## My ROI is negative even though the ads sold books

ROI only uses the **Attributed Revenue** you type into each spend entry. Ad Spend Tracker doesn't read revenue from Sales Tracker or from the ad platform. If you left Attributed Revenue blank, that entry counts as spend with no revenue. Delete the entry and log it again with the revenue filled in.

## Some of my spend is missing from the totals

The totals only add up entries in your main currency, which is the currency you've logged the most spend in. Entries in any other currency are left out of the stat cards, the platform chart and the campaign figures, but you can still see them by expanding the campaign. If you log a platform in a different currency, consider converting it to your main currency when you log it.

Also check the date buttons. If **3M**, **6M**, **1Y** or **YTD** is selected, older entries aren't counted. Click **All Time** to include everything. The book and pen name filters can hide campaigns too.

## I can't edit a spend entry

Spend entries can't be edited. Delete the entry (trash icon in the expanded campaign) and log it again.

## A campaign still says Active after it ended

A campaign's status is worked out when you save it. Edit the campaign and click **Save Changes**, or select it and click **Mark Ended**.

## The buttons are greyed out, or I see No Access

If you're working in someone else's account as a collaborator, your role decides what you can do. Without edit access, **+ New Campaign**, **Log Spend** and the edit icons are greyed out. Without delete access, the trash icons are greyed out. If the page says **No Access**, your role doesn't include Ad Spend Tracker. Ask the account owner to change your role.

## I see a campaign I didn't create

While the page tour is running, an example campaign is shown on an empty tracker. It disappears when the tour ends and can't be edited or deleted.