No hidden marks found
This doesn't mean the file is safe to ignore. Common reasons:
- The copy was made before hidden marks were added, so it only has the visible stamp with the reader's name.
- The file was converted, printed to a new PDF, or run through a cleaning tool, which can remove hidden marks.
- It isn't one of your files.
- For pasted text: there was too little of it, or it was retyped.
Open the file and look for the visible stamp too. If you only tried a PDF, pasting text copied from it may still work.
A mark from Author's Toolbox, but not one of your copies
The file has a mark from the app, but it doesn't match any copy in the account you're using. It may have been made by another author, or the record of the copy was deleted. If you work across more than one account, switch to the account that sent the copy and check again.
Messages when adding a file
- Only PDF and EPUB files can be checked. Copy some text out of the file and use Paste some text instead.
- That file is over 50 MB, which is too big to check here.
- That PDF could not be opened (or EPUB): the file may be damaged, locked, or not really that type. Paste text copied from it instead.
- That text file is too big. Paste a few pages instead of the whole book.
Messages when checking several things
- Still checking the last one. Add the next when it finishes. Only one check runs at a time.
- That's a lot of checks in a minute. You can run up to 6 checks a minute. Wait the number of seconds shown and try again. Re-checking a file or text you've already checked doesn't count.
I can't open Leak Detector
If you see No Access, your collaborator role doesn't include Watermarking, Storage, ARC & Query Tracker, which Leak Detector is part of. Ask the account owner to change your role in Settings.