Reader Profiles

What is Reader Profiles?

Reader Profiles gives you one page for each reader you've worked with, built from the people already in your ARC Tracker and Beta Readers. Open it from the left sidebar under Reader Profiles. Readers are matched by email address. If the same person took an ARC of one book and beta read another, both show up on the same profile. On each profile you'll find: - History: every ARC and beta read they've had with you, with its status and dates, plus any of your forms they filled in. - A reliability score based on how those ARCs and beta reads ended. - Your own Color, Labels and notes. - Any leak flag added from the Leak Detector. Reader Profiles doesn't keep its own copy of a reader's ARC and beta history. It reads it from ARC Tracker and Beta Readers, so when you update an entry there, the profile shows the change. The profile itself only stores what you add: the color, labels, notes, your reliability setting and any leak flags. Form answers are checked when you open a profile, so you may briefly see Looking for form answers… in the history while they load.

Why isn't a reader showing in Reader Profiles?

A reader appears in Reader Profiles as soon as they have at least one entry in ARC Tracker or Beta Readers with an email address. That includes entries you added by hand, imported, or that came in through a form that sends responses to one of those tools. If someone is missing, check these: 1. The entry has no email. Entries without an email can't be matched to a person, so they're left out. Add the reader's email to their entry in ARC Tracker or Beta Readers and they'll appear. 2. They only filled in a form or got a reader magnet. A form response or reader magnet download doesn't create a profile on its own. A form that sends responses to ARC Tracker or Beta Readers does, because it creates an entry there. 3. The email is spelled differently. Profiles match the exact address, ignoring capital letters. [email protected] and [email protected] are two different readers. Archived entries still count. They show in the reader's history marked as archived. If you open a link to someone who isn't in either tool, you'll see No reader with that email is in your ARC Tracker or Beta Readers. The name shown on a profile comes from the reader's most recently updated entry. To change it, edit their name in ARC Tracker or Beta Readers.

How do I find a reader and filter the list?

1. Open Reader Profiles from the left sidebar. 2. Type in the search box to search by name, email, label or anything you've written in your notes. 3. Use the dropdowns to narrow the list: - Any label: show only readers with one label. - Any score: show only Reliable, Mixed, Often goes quiet or No history yet readers. - Sort by Most recent, Name or Best score first. 4. Next to Color, click a colored dot to show only readers you've given that color. Click it again to turn the filter off. 5. Click Clear filters to reset everything. Each row shows the reader's name and email, how many ARCs and beta reads they've had, their score, their labels, and a Leak flag if one has been added. The list loads 100 readers at a time. Click Show more at the bottom to see the rest. Click a reader to open their profile. Click All Reader Profiles to go back. Opening a profile from ARC Tracker or Beta Readers You don't have to search. In ARC Tracker or Beta Readers, open the menu on a reader's row and choose Reader profile. This option only appears when the entry has an email address. ARC Tracker also has a Reader Profiles button that opens the full list.

How do I add labels, colors and notes to a reader?

Open the reader's profile from Reader Profiles, then use any of these: - Color: click one of the eight colors (Red, Orange, Yellow, Green, Teal, Blue, Purple or Pink). A reader has one color at a time. Click the selected color again to remove it. - Labels: type in the Add a label, press Enter box and press Enter. Labels you've used on other readers are suggested as you type. A label can be up to 30 characters, and a reader can't have the same label twice. Click the × on a label to remove it. - Your notes: type in the notes box. Notes save when you click away from the box. There's no Save button: changes save straight away. If something doesn't save, you'll see Could not save that. Try again. Who can see them Readers never see your colors, labels or notes. Collaborators on your account who can open Reader Profiles can see them, and collaborators with edit access can change them. Without edit access, these controls are read-only. Using them later Colors and labels each have a filter on the Reader Profiles list, and the search box also searches your labels and notes. For example, label your favorite reviewers Street team and filter by that label when you're choosing who gets your next ARC.

How is a reader's reliability score worked out?

Every reader gets a score based only on your own history with them in ARC Tracker and Beta Readers. Nothing from other authors is used. What counts - Finished: an ARC marked Reviewed, or a beta read marked Finished feedback. - Went quiet: an ARC marked Did not review, No response or Went quiet, or a beta read marked Went quiet. Everything else doesn't count either way, including applied, invited, copy sent, still reading, declined and turned away. Someone in the middle of a read hasn't finished yet, so they aren't marked down for it. The scores Score When No history yet Fewer than 2 finished or went-quiet outcomes Reliable 80% or more finished Mixed 50% to 79% finished Often goes quiet Under 50% finished The profile shows the counts behind the score, for example: 3 finished, 1 went quiet in your own ARC and Beta history with this reader. Setting the score yourself If you know better than the numbers, open the profile and choose Reliable, Mixed or Often goes quiet from the Reliability dropdown. The profile then says Set by you. Your choice is used everywhere, including the Any score filter and Best score first sorting. To go back to the calculated score, choose Automatic (from your history).

What does a leak flag on a reader mean?

A leak flag means a leaked file was matched to a copy you sent this reader. It shows whose copy it was. It doesn't prove who shared it, because a copy can be forwarded or an account can be shared. How a flag is added 1. Open Leak Detector from the left sidebar and check the leaked file or text. 2. If it matches a copy you sent to someone with an email address, click Flag on reader profile. 3. The button changes to Flagged on reader profile. Flags are only added when you click that button. Nothing is flagged automatically. Where the flag shows - On the reader's profile, in a Copy traced to this reader box listing the book, the date and a note. - As a Leak flag badge on their row in Reader Profiles. - As a Leak flag badge next to their name in ARC Tracker. Click it to open their profile. Clearing a flag Open the reader's profile and click Clear next to the flag you want to remove. You need edit access to do this. Clearing a flag doesn't change anything in Leak Detector or Piracy Monitor.

Can I merge or delete a reader profile?

There's no merge or delete button in Reader Profiles, because profiles are built from your ARC Tracker and Beta Readers entries. You change a profile by changing those entries. Combining two profiles for the same person If a reader used two email addresses, they'll have two profiles. To combine them: 1. Decide which email to keep. 2. In ARC Tracker and Beta Readers, edit their other entries so they all use that email. Their history now appears on one profile. Your color, labels and notes belong to the email address, so anything you added to the old profile doesn't move across. Copy your notes over before changing the email. Removing someone from the list A reader drops off the list when they no longer have any ARC Tracker or Beta Readers entry with their email, for example after you delete those entries. Your color, labels and notes for that email are kept and come back if the email is used again. To wipe them, clear the notes box, remove the labels and click the selected color to unset it before you delete the entries. When a reader asks you to delete their data The account owner can remove a person from the whole account: 1. Open Settings from the sidebar and go to the Data section. 2. Click GDPR Removal Request… and enter the reader's email. 3. Click Search to see every tool where they appear and how many records will change. 4. If offered, keep Also clear the notes ticked, since notes can mention the person by name. 5. Click the Anonymize … and delete … records button to confirm. Anonymized records keep their status and dates, but the name and email are removed. Form submissions are deleted completely. This can't be undone. Copies in your own Gmail, Dropbox or newsletter provider aren't touched, so remove those there. Only the account owner sees this option. Collaborators can't use it.