Piracy Monitor troubleshooting: missing matches, sending problems and greyed-out buttons

Mike

Mike

Last updated on Nov 2, 2026

A listing I know about wasn't found

Automatic scans aren't the full picture. Some sites block automated visits. When that happens you'll see a note such as ... block automated visits, so we check their search-engine listings once a day, which can miss pages. Use Manual Search to check the sites yourself, and log anything you find with Add Report.

Also check that the book is in Book Library with the correct title and author or pen name. A listing is only reported when both appear on the page.

The page says scan pending

Scan pending means your account hasn't been scanned yet. Scans run in the background, and any book you add is scanned shortly after you add it.

There's no Send DMCA button on a report

Send DMCA only appears on reports with the status Discovered. If you changed the status and want to send a notice, set it back to Discovered.

I can't click Send & Mark Sent

Hover over the button to see why. The reasons are:

  • Connect an email provider to send: connect Gmail or another email account in Settings.
  • Enter a valid To address: the To box needs a real email address. Some sites take claims through a web form instead; see the article on Anna's Archive, Ocean of PDF and YouTube.
  • Choose which pen name to send as: pick a pen name under Send as.
  • Write a message or pick a template first: the Email Body is empty.

If sending fails, the error from your email provider is shown so you can fix it and try again.

Add Report is greyed out

Your role on this account can view Piracy Monitor but not change it. The account owner can change your access under collaborators in Settings. The same applies if you see Your role can't add piracy reports. after using Leak Detector.

I see No Access

Your role on this account doesn't include access to this tool. means your collaborator role doesn't include Piracy Monitor. Ask the account owner to add it.

Example reports I can't edit

During the page tour, Piracy Monitor shows example reports. They can't be edited, deleted or sent; add a real report to try those actions.